Question 1

Do you provide medical advice?

Accepted Answer

No. We are a facilitation and coordination service. All clinical assessment and treatment decisions are made by qualified healthcare providers.

Question 2

Do I have to upload medical reports?

Accepted Answer

No. Uploads are optional, but relevant reports or photographs often help a provider respond more usefully.

Question 3

Can you give me a price straight away?

Accepted Answer

Many treatments require assessment before a provider can quote. Where a provider has supplied indicative pricing, we share it clearly as such.

Question 4

Which cities do partner providers operate in?

Accepted Answer

Partner providers are located in several Turkish cities. Your coordinator will confirm the relevant location with your plan.

Question 5

How will you contact me?

Accepted Answer

Using the details you provide. Most conversations continue on WhatsApp once you have been in touch.

Question 6

What happens after I submit an inquiry?

Accepted Answer

A coordinator reviews your information, contacts relevant partner providers and returns with a suitable plan based on their responses.

Question 7

Do you help with accommodation and transfers?

Accepted Answer

Where these services form part of a provider package, we help coordinate them. We are not a hotel or flight booking service.

Question 8

Do you charge patients a fee?

Accepted Answer

Any applicable arrangement is explained to you before you commit to anything. We never take payment through this website.

Question 9

How long should I plan to stay?

Accepted Answer

Stay length depends on the treatment and the provider's guidance. Indicative durations are shown on treatment pages where available.

Question 10

Can you tell me if I am suitable for a procedure?

Accepted Answer

Suitability must be assessed by a qualified healthcare professional. We help you reach the right provider so that assessment can happen.

Frequently asked questions

Treatment process